Cancellation Requests
A school may request cancellation through its authorized representative. Cancellation applies from the end of the paid billing period unless otherwise agreed in writing.
Refund Eligibility
Setup, migration, training and completed service fees are non-refundable. Subscription refunds may be considered only for duplicate payment, billing error or service non-delivery confirmed by our team.
Billing Periods
Monthly, quarterly and yearly subscriptions remain active through their paid period. Early cancellation does not automatically create a prorated refund.
Processing Time
Approved refunds are returned to the original payment method, normally within 7 to 14 business days depending on the bank or payment provider.
How to Request
Email hello@schoolinsight.in with the school name, invoice number, payment reference and reason for the request.
Email hello@schoolinsight.in or call +91 900-555-1521.